Responsible Gaming
at 135bet — Play Smart
135bet is committed to providing a safe, transparent, and enjoyable environment for all players in Bangladesh. Our responsible gaming tools give you full control over your activity so that playing remains a source of fun — never a source of harm.
Our Commitment to Responsible Gaming
At 135bet, we believe that gambling should always be an enjoyable pastime — not a financial burden or a source of distress. As Bangladesh's trusted online betting and casino platform, we take our duty of care to every registered player seriously. Responsible gaming is not just a compliance checkbox for us; it is a core principle that shapes how our platform is designed, how our support team operates, and how we communicate with our players.
We have invested in a range of practical tools that put you, the player, in direct control of your own gaming behaviour. From setting personalised deposit limits and session time-outs to requesting a full self-exclusion period, every feature described on this page is available free of charge through your 135bet account settings or by contacting our support team at [email protected].
We also maintain strict policies around underage access, marketing practices, and data privacy — all of which are detailed across our Terms & Conditions and Privacy Policy pages. If at any point you feel that your relationship with gambling is changing in ways that concern you, we strongly encourage you to use the tools available on this page or reach out to our team. There is no stigma in seeking help, and 135bet will always be on your side.
- Gambling is entertainment, not a way to earn income
- Only wager amounts you can comfortably afford to lose
- Set time and spending limits before each session
- Never chase losses — take a break if you're on a losing streak
- Balance gambling with other leisure activities
- Do not gamble when under emotional stress or influence of substances
Player Protection Tools
135bet provides deposit limits, wager limits, session time-outs, cooling-off periods, and full self-exclusion — all accessible directly from your account dashboard at no cost.
Strict 18+ Enforcement
Every 135bet account is subject to mandatory identity and age verification. We use KYC checks to ensure that no player under the age of 18 can access real-money gaming features.
24/7 Dedicated Support
Our player support team is available around the clock via live chat, WhatsApp, and email. If you are concerned about your gambling, our trained agents can guide you to the right tools and resources immediately.
Spend Monitoring
Your 135bet account includes a full transaction history and session summary so you can review exactly how much time and money you have spent over any period — daily, weekly, or monthly.
Responsible Marketing
135bet does not target promotional communications at players who have set responsible gaming limits, requested a cooling-off period, or are currently self-excluded. You can opt out of all marketing at any time.
Reality Check Reminders
Enable session reminders in your account settings and 135bet will display a pop-up notification at your chosen interval — every 30, 60, or 90 minutes — showing how long you have been playing and how much you have spent.
18+ Age Restriction Policy
Adults Only — No Exceptions
The 135bet platform is strictly for individuals who are 18 years of age or older. This applies to all features of the platform including free-play modes, live casino, sports betting, and slot games. We enforce this policy without exception.
Verification Process. Every new 135bet account is required to complete an identity verification process before real-money deposits or withdrawals can be made. This process includes submitting a valid government-issued photo ID — such as a Bangladesh National Identity Card (NID) or passport — along with confirmation of your date of birth. Accounts where age cannot be confirmed will have all real-money features suspended pending verification.
Parental Controls. If you share a device with younger family members, we strongly recommend enabling device-level parental control software to prevent underage access to gambling websites. Third-party tools such as Net Nanny, Bark, or built-in operating system parental controls can restrict access to specific websites and app categories.
Reporting Underage Access. If you suspect that a minor has accessed or registered an account on 135bet, please contact us immediately at [email protected]. We will investigate and take immediate action, including closing the account and refunding any deposits in full. The protection of minors from gambling harm is an absolute priority.
Account Sharing. Sharing your 135bet login credentials with anyone under the age of 18 is a violation of our Terms & Conditions and may result in permanent account suspension. Always keep your username and password private and log out of your account when using a shared device.
Self-Exclusion Options
Self-exclusion is one of the most powerful tools available to players who feel they need a break from gambling. When you self-exclude from 135bet, your account is suspended for the duration you choose — you will not be able to log in, place bets, or make deposits during that period. Self-exclusion requests are processed within 24 hours and take immediate effect in most cases.
1-Week Break
A short cooling-off period suitable for players who simply need a brief pause after a particularly intense session or losing run.
Short Break1-Month Break
A medium-length exclusion period that gives you enough time to reassess your gambling habits and financial situation without long-term commitment.
Medium Break6-Month Break
A longer exclusion period recommended for players who recognise a developing problem and want a structured, sustained break from gambling activity.
Extended BreakPermanent Closure
A permanent self-exclusion that closes your 135bet account indefinitely. This cannot be reversed. Any remaining balance will be returned to your verified payment method.
PermanentWhat Happens During Self-Exclusion. Once self-exclusion is active, your account login will be disabled, all scheduled bonuses will be cancelled, and your name will be removed from active marketing lists. Any pending withdrawal requests will be processed normally to your verified payment method. If you attempt to create a new account during a self-exclusion period, that account will be closed and any deposits refunded — attempting to circumvent a self-exclusion is a violation of our Terms & Conditions.
Returning After a Break. After a self-exclusion of 1 week, 1 month, or 6 months expires, your account will not be automatically reactivated. You will need to contact [email protected] to confirm that you wish to resume play. At that point, our team will check in with you to ensure you feel ready to return to responsible gaming. We may also suggest setting deposit limits or session time-outs before reactivation as a precautionary measure.
Deposit Limits & Spend Controls
Setting a deposit limit is one of the simplest and most effective ways to stay in control of your gambling budget. 135bet allows every registered player to set daily, weekly, and monthly deposit limits in Bangladeshi Taka (৳) directly from their account settings. Once a limit is set, it takes effect immediately and cannot be increased for a minimum cooling-off period to prevent impulsive decisions during a gaming session.
Daily Deposit Limit. Restricts the total amount you can deposit into your 135bet account within a single 24-hour period (measured from midnight to midnight, Bangladesh Standard Time, UTC+6). If you reach your daily limit, you will not be able to make any further deposits until the following day.
Weekly Deposit Limit. Restricts total deposits across a rolling 7-day window. This is a useful tool if you find daily limits too easy to circumvent by spreading deposits across the week.
Monthly Deposit Limit. Sets a hard ceiling on total deposits within any given calendar month. This is the most comprehensive budgeting tool and is recommended for players who want firm control over their monthly gambling expenditure.
Wager Limits. In addition to deposit limits, you can also set a maximum single-bet wager limit — a cap on the largest individual bet you can place in one transaction. This helps prevent large impulsive bets in the heat of a session.
Cooling-Off on Limit Increases. Any request to increase an existing deposit limit is subject to a mandatory 7-day cooling-off period. This delay is intentional — it ensures that limit increases are deliberate, considered decisions rather than impulsive reactions during a session.
Daily Limit
Set a maximum deposit amount per 24-hour period. Adjustments that reduce the limit take effect immediately. Increases require a 7-day waiting period.
Weekly Limit
Applies across a rolling 7-day period. Once the weekly limit is reached, deposits are blocked until the window resets at the start of your next 7-day cycle.
Monthly Limit
The broadest budgeting tool — caps total deposits for the calendar month. Ideal for players who want a firm monthly spending ceiling on their 135bet activity.
Time-Out & Session Controls
Time-out features give you granular control over how long you spend on the 135bet platform in any given session or over a defined period. Unlike self-exclusion, time-out options are designed for players who want to moderate their play rather than stop entirely. All time-out settings are available free of charge through your account dashboard.
How to Activate a Time-Out
Log In to Your Account
Access your 135bet account using your registered username and password at 135bet.bid.
Go to Account Settings
Click on your account avatar or profile menu in the top navigation to access Account Settings.
Select Responsible Gaming
Navigate to the Responsible Gaming section within Account Settings to view all available tools.
Choose Time-Out Duration
Select from available time-out periods: 24 hours, 48 hours, 1 week, or a custom duration up to 6 weeks.
Confirm Your Selection
Confirm your time-out request. Your account will be suspended immediately and reactivated automatically after your chosen duration.
Available Time-Out Options
Session Time Limit
Set a maximum session length — once you reach your limit, you will be automatically logged out. Available in 30-minute increments up to 8 hours per session.
In-Session ControlReality Check Reminders
Enable pop-up notifications at chosen intervals (30, 60, or 90 minutes) displaying your current session duration and net spend. These reminders help you stay aware during extended play.
Awareness ToolCooling-Off Period
Request a temporary account pause of 24 hours, 48 hours, or up to 6 weeks. Unlike self-exclusion, cooling-off periods expire automatically and your account resumes normal functionality.
Temporary PauseRecognising Warning Signs
Problem gambling can develop gradually and is not always easy to recognise in oneself. The signs can be behavioural, financial, emotional, or social. Being aware of these warning signs — whether in yourself or in someone close to you — is the first step toward getting help. If you identify with several of the following indicators, we encourage you to contact 135bet support or reach out to a dedicated helpline.
- Spending more money on gambling than you can afford to lose
- Feeling restless, irritable, or anxious when not gambling
- Chasing losses by placing larger bets to try to "win back" money
- Neglecting work, family, or personal responsibilities due to gambling
- Lying to friends or family about how much you gamble or spend
- Borrowing money or selling possessions to fund gambling
- Feeling that gambling is the only way to escape stress or problems
- Thinking about gambling constantly — planning sessions, reviewing bets
- Failed attempts to cut back or stop gambling
- Neglecting personal health, sleep, or nutrition because of gambling time
- Using money set aside for bills, rent, or essentials to gamble
- Gambling alone and hiding it from people around you
Support Resources
135bet strongly encourages any player who is concerned about their gambling behaviour to seek support — whether from our internal team or from independent organisations. The following resources are available to players in Bangladesh and internationally. All contact details are provided as plain text for your reference; please copy them manually or visit the respective organisations directly.
135bet Support Team
Available 24/7 via live chat, WhatsApp, and email. Our trained agents can help you activate any responsible gaming tool or provide a referral to specialist support.
Email: [email protected]
WhatsApp: +880 1700 135135
National Mental Health Helpline (Bangladesh)
The Government of Bangladesh operates a national mental health helpline that provides confidential counselling and referral services for individuals experiencing gambling-related distress.
Hotline: 16789 (toll-free within Bangladesh)
Gamblers Anonymous International
A worldwide fellowship of men and women who share their experience, strength, and hope with each other to recover from compulsive gambling. Meetings available online for Bangladesh players.
Website: www.gamblersanonymous.org
GamCare (International)
GamCare provides free information, support, and counselling for anyone affected by problem gambling. Their online resources and forums are accessible to players worldwide including Bangladesh.
Website: www.gamcare.org.uk
BeGambleAware
An independent charity providing impartial information and advice about gambling risks, self-assessment tools, and referrals to treatment providers. Fully accessible online for international users.
Website: www.begambleaware.org
National Institute of Mental Health (NIMH Bangladesh)
The NIMH in Dhaka provides psychiatric and psychological services for behavioural addictions including gambling disorder. In-person consultations are available at their Dhaka facility.
Location: Sher-e-Bangla Nagar, Dhaka
Get Help Now
If you feel that gambling is becoming a problem — or if a friend or family member has raised concerns about your behaviour — please do not wait. The sooner you take action, the easier it is to regain control. 135bet's responsible gaming team is here to help you with no judgement and complete confidentiality.
You can reach us at any time using the contact details below. All responsible gaming requests — including self-exclusion, deposit limit adjustments, account cooling-off, and permanent closures — are treated as the highest priority and processed as quickly as possible, typically within 24 hours or less.
Email Support
Send your responsible gaming request or concern to our dedicated support address. Include your username and the specific tool you need activated.
Live Chat
The fastest way to activate responsible gaming tools. Our live chat support is available 24 hours a day, 7 days a week, including Bangladesh public holidays.
24/7 — Always Online
Access via your 135bet account dashboard
Prefer messaging? Reach our support team on WhatsApp for quick, confidential assistance with any responsible gaming concern or account control request.
+880 1700 135135
Available in English, response within minutes
Ready to Play Responsibly?
135bet gives you all the tools you need to enjoy gaming safely. Set your limits, explore our games, and always play within your means.