135bet Frequently
Asked Questions
Everything you need to know about playing on 135bet — from opening your account and depositing via bKash, Nagad, or Rocket, to cricket betting markets, bonus terms, and responsible gaming tools for Bangladesh players.
This FAQ page covers the most common questions from 135bet players across Bangladesh — including residents of Dhaka, Chittagong, Sylhet, Khulna, and beyond. Browse by category below, or jump directly to the section most relevant to you. If you cannot find the answer you need, our support team is available 24/7 via live chat or at [email protected].
Why Players Trust 135bet
Instant bKash & Nagad Deposits
Deposits via bKash, Nagad, and Rocket are credited to your 135bet balance within seconds — no waiting, no delays, no hidden fees on the platform side.
Deep Cricket Coverage
From BPL to T20 World Cup and Bangladesh Tigers test series, 135bet offers dozens of pre-match and live betting markets on every major cricket event.
SSL-Secured Platform
Your personal data and financial transactions are protected by 256-bit SSL encryption. 135bet uses certified RNG technology across all casino and slot games.
Fully Mobile-Optimised
Play all 135bet games and manage your account directly from your smartphone browser — no app download needed. Works smoothly on Android and iOS devices.
Regular Bonuses & Promotions
New players enjoy a welcome bonus on their first deposit, while regular players benefit from reload offers, free spins, and exclusive VIP promotions throughout the year.
24/7 Dedicated Support
Our support team is on hand around the clock via live chat, WhatsApp, and email to answer questions, resolve payment issues, and assist with responsible gaming tools.
Account & Registration
How do I create a 135bet account?
Creating a 135bet account takes under two minutes. Visit 135bet.bid, click the registration button, and fill in your name, email address, phone number, and a secure password. You will receive a verification code via SMS or email to confirm your account. Once verified, you can log in and start exploring the full platform.
What documents do I need to verify my 135bet account?
135bet requires a government-issued photo ID for account verification — your Bangladesh National Identity Card (NID) or passport is accepted. You may also be asked to submit a selfie holding the document and a recent utility bill or bank statement as proof of address. Verification is typically completed within 24 hours.
Why is my 135bet account login not working?
If you cannot log in to your 135bet account, first check that you are entering the correct username and password — passwords are case-sensitive. Use the 'Forgot Password' link on the login page to reset your credentials via your registered email or phone number. If the issue persists, contact the 135bet support team via live chat or email at [email protected].
Can I have more than one 135bet account?
No. Each player is permitted to hold only one active 135bet account. Creating duplicate accounts is a violation of our Terms and Conditions and may result in the suspension of all associated accounts and the forfeiture of any bonuses. If you have accidentally created a second account, contact [email protected] immediately to resolve the issue.
How do I close my 135bet account permanently?
To permanently close your 135bet account, email [email protected] with the subject line 'Account Closure Request' and include your registered username. Any remaining balance will be returned to your verified payment method before the account is closed. Permanent closures are irreversible, so please ensure you have withdrawn all funds first.
Deposits & Withdrawals
How do I deposit money on 135bet using bKash?
To deposit via bKash on 135bet, log in to your account, go to the Deposit section, and select bKash as your payment method. Enter the amount you wish to deposit and follow the on-screen instructions to complete the transaction through your bKash app or USSD menu. Deposits via bKash are processed instantly in most cases.
How long does a bKash deposit take on 135bet?
bKash deposits on 135bet are processed instantly — funds are credited to your betting balance within seconds of a successful transaction in the vast majority of cases. In rare instances of network congestion, it may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact the 135bet support team with your bKash transaction ID.
What is the minimum deposit amount on 135bet?
The minimum deposit amount on 135bet is ৳200 BDT for most payment methods including bKash, Nagad, and Rocket. Bank transfer minimum deposits may be higher depending on the sending bank's own transaction limits. There is no maximum single deposit limit set by 135bet, though your payment provider may apply their own ceiling.
What is the minimum withdrawal amount on 135bet?
The minimum withdrawal amount on 135bet is ৳500 BDT. Withdrawals can be made to your verified bKash, Nagad, Rocket, or Upay wallet, or to your registered bank account at Dutch-Bangla Bank, BRAC Bank, City Bank, or other supported institutions. Your withdrawal method must match the account name used during registration.
How long do withdrawals take on 135bet?
Withdrawals to mobile wallets such as bKash, Nagad, and Rocket are typically processed within 1–4 hours on 135bet. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other supported banks generally take 1–3 business days depending on the receiving institution. All withdrawal requests require your account to be fully verified before processing begins.
Does 135bet charge fees on deposits or withdrawals?
135bet does not charge any platform-side fees for deposits or withdrawals. However, your payment provider — such as bKash, Nagad, or your bank — may apply their own standard transaction charges. We recommend checking your mobile wallet or bank's fee schedule before initiating a transfer to avoid any surprises.
Can I deposit using Nagad or Rocket on 135bet?
Yes, both Nagad and Rocket are fully supported deposit and withdrawal methods on 135bet. Select your preferred mobile wallet in the Deposit or Withdrawal section of your account, enter the amount, and follow the provider's standard payment steps. Nagad and Rocket transactions are typically processed at the same speed as bKash.
Games & Gameplay
What cricket betting markets are available on 135bet?
135bet covers a wide range of cricket betting markets including match winner, top batsman, top bowler, total runs, over/under, and live in-play betting. We feature all major tournaments including the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC events, and Test series featuring the Bangladesh Tigers. Markets open several days before each match.
Can I bet on BPL matches on 135bet?
Yes, 135bet offers comprehensive betting coverage for the Bangladesh Premier League (BPL). You can bet on match winners, top scorers, highest partnerships, total sixes, and live in-play markets throughout the BPL season. Odds are updated in real time and special BPL promotions are offered during the tournament period.
Is 135bet available on mobile?
Yes, 135bet is fully optimised for mobile play through your smartphone browser — no app download is required. The mobile site is responsive and works smoothly on Android and iOS devices. All features including deposits, withdrawals, cricket betting, live casino, and slot games are accessible directly from your mobile browser at 135bet.bid.
What is the RTP on 135bet slot games?
The Return to Player (RTP) percentage on 135bet slot games varies by title, but most games from providers such as Pragmatic Play, NetEnt, and Microgaming carry RTPs between 94% and 97%. Individual game RTPs are displayed in each game's information panel before you start playing. Higher RTP means a statistically better return over a large number of spins.
Are the games on 135bet fair and independently verified?
All games on 135bet use certified Random Number Generator (RNG) technology supplied by internationally recognised game studios including Pragmatic Play, Evolution Gaming, NetEnt, and Ezugi. These providers are independently audited by third-party testing laboratories to ensure fair, unbiased outcomes on every spin, hand, or bet.
Bonuses & Promotions
What is the welcome bonus on 135bet?
135bet offers a welcome bonus for new players on their first deposit. The exact bonus amount and percentage match may vary based on current promotions — check the Promotions section of your 135bet account after registering for the latest offer. Welcome bonuses are subject to wagering requirements that must be met before winnings from bonus funds can be withdrawn.
What are wagering requirements on 135bet bonuses?
Wagering requirements on 135bet bonuses specify how many times you must bet the bonus amount before you can withdraw any associated winnings. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before withdrawal. Full wagering terms for each bonus are displayed in the Promotions section of your account.
Do 135bet bonuses expire?
Yes, all 135bet bonuses have an expiry period within which wagering requirements must be completed. The exact expiry period varies by promotion — typically between 7 and 30 days from the date the bonus is credited. Any bonus funds and associated winnings that remain after the expiry date are automatically removed from your account.
Is there a loyalty or VIP programme on 135bet?
135bet rewards regular players through an ongoing loyalty programme. As you play, you accumulate points that can be exchanged for bonus credits or used to unlock higher-tier benefits. VIP members enjoy enhanced reload bonuses, faster withdrawal processing, dedicated account managers, and exclusive promotions during major tournaments like the BPL and T20 World Cup.
Safety & Responsible Gaming
Is 135bet safe and legal for players in Bangladesh?
135bet operates as an internationally licensed online gambling platform and uses 256-bit SSL encryption to protect all player data and financial transactions. The platform is certified for fair play by its game providers. Players in Bangladesh are responsible for understanding their local regulations regarding online gambling. 135bet is intended for entertainment purposes and operates under international licensing.
What is the minimum age to play on 135bet?
You must be at least 18 years old to register and play on 135bet. This is a strict, non-negotiable policy. All accounts are subject to age verification through our KYC process, and any account found to be registered by a person under 18 will be immediately closed with all deposits refunded. 135bet is an adults-only platform.
How do I self-exclude from 135bet?
To self-exclude from 135bet, go to Account Settings, select Responsible Gaming, and choose your preferred self-exclusion duration — options include 1 week, 1 month, 6 months, or permanent closure. Alternatively, email [email protected] with the subject 'Self-Exclusion Request' and your username. All self-exclusion requests are processed within 24 hours and take effect immediately.
How do I set deposit limits on 135bet?
You can set daily, weekly, or monthly deposit limits on 135bet by navigating to Account Settings and selecting Responsible Gaming, then Deposit Limits. Enter your preferred limit in BDT and confirm. Limit reductions take effect immediately; limit increases are subject to a mandatory 7-day cooling-off period to ensure they are deliberate decisions.
How do I contact 135bet customer support?
135bet customer support is available 24/7 via live chat (accessible from your account dashboard), WhatsApp at +880 1700 135135, and email at [email protected]. Our support team can assist with account issues, payment queries, responsible gaming tools, and general platform questions. For responsible gaming matters, responses are prioritised and handled within a few hours.
Still Have Questions?
Our 135bet support team is online 24/7. Reach us via live chat, WhatsApp, or email — we typically respond within minutes.