135bet Privacy Policy
At 135bet, the privacy and security of your personal data is a foundational commitment, not an afterthought. This Privacy Policy explains exactly what information we collect from players in Bangladesh and internationally, how we use and protect that information, who we share it with, and what rights you hold over your own data. We operate transparently so you can make informed decisions about using the 135bet platform.
Our Privacy Commitments
Six core principles govern how 135bet handles your personal data at every stage — from collection through to deletion.
Minimal Collection
We collect only the personal data that is strictly necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data speculatively or in excess of what is needed.
Secure Storage
All personal data stored on 135bet servers is protected with 256-bit SSL encryption, access-controlled infrastructure, and regular independent security audits to prevent unauthorised access or data breaches.
Your Control
You retain meaningful control over your own data. You can request access to, correction of, or deletion of your personal information at any time by contacting our support team at [email protected].
No Unauthorised Sharing
135bet does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Data is shared with operational partners only where strictly necessary and under binding confidentiality agreements.
Full Transparency
This policy clearly explains every category of data we collect, every purpose for which it is used, and every type of third party with whom it may be shared. There are no hidden data practices at 135bet.
Limited Retention
We do not retain your personal data indefinitely. Data is held only for as long as required to fulfil the purpose for which it was collected or to meet legal retention obligations, and is deleted thereafter.
1. Information We Collect
135bet collects personal data through several channels: directly from you when you register an account or interact with the platform, automatically through your use of the website, and in limited cases from third-party identity verification and payment service providers. Below is a comprehensive breakdown of every category of personal data we may collect.
Registration and Identity Data. When you create a 135bet account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to verify your identity, confirm you meet the minimum age requirement of 18 years, and enable us to communicate with you about your account. You may also be asked to provide a copy of a government-issued identity document (such as a National ID card or passport) as part of our Know Your Customer (KYC) process.
Financial and Transaction Data. To process deposits and withdrawals in Bangladeshi Taka (৳), we collect data relating to your chosen payment method. For mobile financial services (bKash, Nagad, Rocket, Upay), this includes your registered mobile wallet number. For bank transfers, this includes your bank account number and branch details. We also maintain a complete record of all deposit and withdrawal transactions associated with your account, including amounts, timestamps, and transaction reference numbers. 135bet does not store full card numbers or mobile banking PINs — payment authentication is handled directly by the respective payment providers.
Account Activity and Gaming Data. We record your activity on the 135bet platform, including games played, wagers placed, bet amounts, winnings, session durations, and login timestamps. This data is used to maintain accurate account records, detect fraudulent or suspicious activity, and improve our service. Aggregate, anonymised versions of this data may also be used for platform analytics and product development.
Technical and Device Data. When you access the 135bet platform, our servers automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, and referring URL. This data is collected through server logs and analytics tools and is used to optimise the platform's performance across different devices and to support security monitoring.
Communications Data. If you contact 135bet support — whether by email, live chat, or WhatsApp — we retain a record of that communication, including its content and metadata (date, time, channel). This record enables us to follow up on unresolved issues and maintain a consistent support history for your account.
Voluntary Profile Data. You may optionally provide additional profile information such as a display name or preferred language setting. This data is entirely voluntary and can be updated or removed from your account settings at any time.
2. How We Use Your Data
135bet processes your personal data only for specific, legitimate purposes. We rely on one of the following legal bases for each processing activity: performance of our contract with you (i.e., operating your account), compliance with a legal obligation, our legitimate business interests (provided these do not override your rights), or your explicit consent where required.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity data, contact data | Contract performance |
| Age verification (18+ enforcement) | Date of birth, identity documents | Legal obligation |
| Processing deposits & withdrawals | Financial data, transaction data | Contract performance |
| KYC / Anti-money laundering checks | Identity documents, transaction data | Legal obligation |
| Fraud detection & platform security | Device data, IP address, activity data | Legitimate interests |
| Customer support communications | Communications data, account data | Contract performance |
| Responsible gaming monitoring | Gaming data, session data | Legal obligation / Legitimate interests |
| Promotional communications (opt-in) | Contact data, preferences | Consent |
| Platform analytics & improvement | Anonymised usage data, device data | Legitimate interests |
| Legal compliance & dispute resolution | All relevant account and transaction data | Legal obligation |
Marketing Communications. If you have opted in to receive promotional communications, 135bet may contact you via email or SMS with information about bonuses, seasonal promotions (such as Eid special offers or BPL cricket season campaigns), and new game launches. You may withdraw your consent to marketing communications at any time by updating your account preferences or by contacting [email protected]. Withdrawal of marketing consent does not affect your ability to use the platform.
Automated Decision-Making. 135bet uses automated systems to detect suspicious account activity, flag potential bonus abuse, and enforce responsible gaming limits. Where an automated process results in an action that significantly affects your account (such as a temporary suspension), you have the right to request a manual review by a member of our team. Contact [email protected] to initiate a manual review request.
3. Cookies & Tracking
135bet uses cookies and similar tracking technologies to operate essential platform functions, analyse usage patterns, and improve your experience. A cookie is a small text file placed on your device by our website. Cookies do not contain executable code and cannot access other data stored on your device.
Essential Cookies. These cookies are strictly necessary for the platform to function. They maintain your login session, preserve your account preferences across pages, and enable security features such as CSRF protection. Essential cookies cannot be disabled without breaking core platform functionality. No consent is required for essential cookies as they are technically indispensable.
Analytics Cookies. We use anonymised analytics tools to understand how players navigate the 135bet platform — which pages are most visited, how long sessions last, and where users encounter difficulties. This data is aggregated and cannot be used to identify individual players. Analytics cookies help us prioritise platform improvements. You may opt out of analytics cookies via your browser settings.
Functional Cookies. Functional cookies remember your preferences — such as your preferred language or display settings — so that you do not have to re-enter them on each visit. These cookies expire at the end of your session unless you choose the "Remember Me" option at login, in which case a persistent functional cookie is set for up to 30 days.
Security Cookies. We set security-specific cookies to detect and mitigate bot activity, credential stuffing attacks, and other automated threats. These cookies analyse request patterns and session behaviour to distinguish legitimate players from automated systems. They contain no personally identifiable information and are automatically deleted after a short validity period.
Managing Cookies. You can control or delete cookies through your browser settings at any time. Deleting essential cookies will log you out of your account and may affect platform functionality. Deleting analytics or functional cookies will not affect your ability to place wagers or manage your account. Most modern browsers also support "Do Not Track" headers, which 135bet respects for non-essential tracking.
4. Data Sharing & Third Parties
135bet does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary to fulfil the stated purpose.
Payment Service Providers. To process your deposits and withdrawals, we share necessary transaction data with the relevant payment provider — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank. The data shared is limited to what is required to authenticate and complete the specific transaction. Each payment provider operates under its own data protection obligations and regulatory framework.
Identity Verification Partners. To comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations, 135bet may use third-party identity verification services to cross-reference the identity documents you submit. These services process your data under strict confidentiality agreements and are not permitted to use your data for any purpose other than the verification task for which it was shared.
Game Technology Providers. Game studios whose products are integrated into the 135bet platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — receive a minimal set of session identifiers to initialise and operate game sessions. These identifiers do not include your full name, address, or payment details. Game providers operate under independent licensing regimes with their own data processing standards.
IT Infrastructure and Security Partners. 135bet uses cloud hosting, content delivery, and cybersecurity service providers to operate the platform reliably and securely. These providers process technical data (such as server logs and IP addresses) on our behalf under data processing agreements that prohibit independent use of that data.
Legal and Regulatory Disclosure. 135bet may be required to disclose personal data in response to a valid legal process — such as a court order or regulatory inquiry — or where disclosure is necessary to protect the rights, property, or safety of 135bet, its players, or the public. We will notify affected players of any such disclosure request to the extent permitted by law.
Business Transfers. In the event of a merger, acquisition, or sale of substantially all of 135bet's assets, your personal data may be transferred to the acquiring entity as part of the business assets. You will be notified via your registered email address before any such transfer takes place, and the acquiring entity will be bound by the same privacy commitments outlined in this policy.
5. Data Security Measures
Protecting your personal data against unauthorised access, disclosure, alteration, and destruction is a core operational priority at 135bet. We implement a layered security architecture that addresses both technical and procedural risks.
Encryption in Transit. All data transmitted between your browser or device and the 135bet platform is protected using TLS 1.3 (Transport Layer Security) with 256-bit encryption. This ensures that data exchanged during login, deposit, withdrawal, and gameplay cannot be intercepted by third parties. Our SSL certificate is maintained and renewed continuously — look for the padlock icon in your browser address bar when visiting 135bet.bid.
Encryption at Rest. Sensitive personal data stored in our databases — including identity documents, financial records, and authentication credentials — is encrypted at rest using AES-256 encryption. Passwords are never stored in plain text; they are hashed using a modern one-way hashing algorithm with a unique per-account salt to prevent rainbow table attacks.
Access Controls. Access to personal data within 135bet's internal systems is governed by strict role-based access controls. Only authorised personnel with a specific operational need are granted access to identifiable player data. All internal access is logged and periodically audited. No 135bet employee will ever ask for your password or PIN.
Network Security. The 135bet platform is protected by enterprise-grade firewalls, intrusion detection systems, and distributed denial-of-service (DDoS) mitigation services. Our network infrastructure is continuously monitored for anomalous traffic patterns, and automated alerts escalate any detected threat to our security team in real time.
Security Incident Response. In the unlikely event of a data breach that poses a risk to your personal information, 135bet will notify affected players via their registered email address within 72 hours of detecting the breach. The notification will describe the nature of the incident, the categories of data affected, and the steps we have taken to contain it. We will also take immediate action to mitigate any ongoing risk.
Your Responsibility. While 135bet implements robust technical protections on the platform side, account security also depends on your own practices. You are responsible for keeping your login credentials confidential, using a strong and unique password, and ensuring that your registered email address and mobile number are secured. If you suspect that your 135bet account credentials have been compromised, change your password immediately and contact [email protected] without delay.
6. Your Privacy Rights
As a 135bet player, you hold a meaningful set of rights over your personal data. These rights can be exercised at any time by contacting our support team at [email protected] with the subject line "Privacy Rights Request — [Your Username]".
Right to Access
You have the right to request a copy of all personal data that 135bet holds about you. We will provide this in a structured, readable format within 30 days of receiving a valid request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. You may also update basic profile details directly within your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations that require us to keep certain records.
Right to Restrict Processing
In certain circumstances — for example, while a dispute about data accuracy is being resolved — you may request that we restrict processing of your personal data to storage only.
Right to Data Portability
Where processing is based on your consent or a contract, you have the right to receive your personal data in a machine-readable format so that it can be transferred to another service provider of your choice.
Right to Object
You may object at any time to processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where your specific situation warrants it.
Right to Withdraw Consent
Where processing is based on your consent — such as receiving marketing emails — you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Right Against Automated Decisions
You have the right to request a manual review of any decision made about your account solely by automated means, where that decision has a significant effect on your access to the platform.
7. Data Retention
135bet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal, regulatory, or contractual obligations. The following retention periods apply to the main categories of data we process.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / AML compliance obligations |
| Identity verification documents | Duration of account + 5 years post-closure | KYC regulatory requirements |
| Financial transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Gaming activity logs | 3 years from activity date | Dispute resolution, responsible gaming |
| Customer support communications | 3 years from last interaction | Service continuity, dispute records |
| Marketing consent records | Until consent is withdrawn + 2 years | Proof of consent compliance |
| Server logs and IP data | 90 days from collection | Security monitoring and fraud detection |
| Anonymised analytics data | Up to 24 months | Platform improvement (no personal identifier) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual. Where anonymisation is not technically feasible for a specific dataset, the data is placed in secure cold storage with access restricted to the data protection officer role only, pending scheduled deletion.
If you request deletion of your account and personal data under your Right to Erasure (Section 6), 135bet will delete all data not subject to mandatory legal retention within 30 calendar days of receiving your verified request. Data subject to mandatory retention periods (such as financial transaction records) will be isolated from active systems and deleted automatically upon expiry of the relevant retention period.
8. Policy Updates & Contact
135bet reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. The "Last Revised" date at the top of this page will be updated whenever a material change is made.
Notification of Changes. Where a change to this Privacy Policy is material — meaning it significantly affects how your personal data is processed or your rights over that data — 135bet will notify all registered players via their registered email address at least 14 days before the change takes effect. For minor, non-material updates (such as clarifications of existing language or corrections of typographical errors), we will update the policy without individual notification, though the revised date will always be updated.
Continued Use as Acceptance. Your continued use of the 135bet platform after a revised Privacy Policy has come into effect constitutes your acknowledgement and acceptance of the updated terms. If you do not agree with a material change, you have the right to close your account before the change takes effect by submitting a closure request to [email protected].
Children's Privacy. The 135bet platform is strictly for users aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18. If a parent or guardian believes that their child has registered an account on our platform, they should contact us immediately at [email protected]. We will investigate promptly and delete all data associated with the underage account without delay.
Links to Third-Party Sites. The 135bet platform may contain references to third-party payment providers, game studios, or informational resources. This Privacy Policy applies solely to data processed by 135bet. We are not responsible for the privacy practices of any third-party website or service. We recommend reviewing the privacy policy of any third-party service before providing them with personal information.
Your Privacy Is Protected. Play with Confidence.
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